Shipping Policy

Shipping Policy – Vastralyn

1.  Delivery Timeline
   Orders are shipped within 24-48 hours after confirmation.
   Estimated delivery:
   Metros & Tier 1 cities: 4-6 working days.
   Tier 2 & 3 cities & rural areas: 8-11 working days.
2. Shipping Charges                                                                                              Domestic (India):
   Shipping within India is INR 100 per kg.
   For products weighing more than 1 kg, the total shipping cost is calculated based on the total weight in kilograms.
   Example:
   2 kg = INR 200
   3 kg = INR 300
   
3. Order Cancellation
   Orders can be canceled within 24 hours of placement.
   Cancellations after 24 hours are at Vastralyn’s discretion and may be refunded as a credit voucher.
   Cancellation requests must be sent via email only (No phone/chat cancellations).
4. Damaged or Tampered Parcels
   If the parcel is damaged or tampered with, please refuse delivery and contact us immediately.
5. Refunds & Returns
   Refunds are processed within 7 business days via the original payment method.
   Customized products cannot be returned or exchanged, except for manufacturing defects.
6. Order Delays
   Delays due to incorrect measurements or production issues may require additional time.
   Orders cannot be canceled once the production process has started.
   For any concerns, feel free to contact us at hello@vastralyn.in or 8977171733.